
Capio Partners, regarded as the premier healthcare debt purchaser in the industry, pioneered the Complaintless Collections™ process within the healthcare receivables market. A team of experienced buyers, servicers, and collectors of charged-off medical consumer debt, with more than 30 years of experience, Capio purchases debt and processes it through a well-developed, proprietary collection technique. Capio specializes in the valuation, purchase and collection of self-pay receivables for hospitals and hospital affiliates specializing in the areas of pathology, radiology, anesthesiology and emergency room service.
As healthcare costs rise throughout the US, a smaller segment, known self-pay activity has been steadily rising. Rising self-pay activity has resulted in increased bad debt for the healthcare community. The majority of hospitals lack the resources to effectively manage the complexity and magnitude of a full-service collections department. Consequently, hospitals are often times left with bills in the range of one to five years. Selling these one-to five-year-old receivables provides immediate cash flow and a clear end to the hospital’s revenue cycle management problems. Such immediate cash flow becomes particularly important as the weak economy squeezes hospitals’ budgets and resources. More importantly, hospital executives require a medical debt buyer that understands the culture of a healthcare provider and its patients.
Capio was looking for a financing partnership that would allow them to grow their existing business and expand operations. Aequitas was introduced to Capio Partners through its existing CarePayment business and its network within the healthcare space. Capio, already a leader in the space, recognized the value and vision of both CarePayment and the Aequitas management team, and was eager to create a vehicle to work together.
Realizing the possibility of the business model, coupled with the amazing management team, in 2009, Capio and Aequitas formed a joint venture partnership to leverage each of their respective strengths in the healthcare receivables market. CA Medical, LCC, to which Aequitas has agreed to provide a $20 million Revolving Line of Credit for the sole purpose of purchasing these portfolios.with Capio. Aequitas continues to work closely with Capio Partners, offering guidance, insight, and credit from its gained experience within the healthcare receivables market.
Today Capio continues to provide healthcare solutions to receivables management problems plaguing the healthcare industry. Their program allows hospitals to achieve profitability and focus their efforts on their core competency; providing care and healing patients. In an industry plagued by patient complaints, Capio sets the standard for customer care with their Complaintless Collections™ process.